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FAQ

Are these courses NCCAP approved?
Yes



When can I start the course?

Since this is an independent/home study course you do not have to wait for a course to start, you may begin at any time. As soon as the instructor receives the registration and payment, the course packet is mailed the next day.



How are the assignments sent to the instructor?

Assignments are to be sent through the postal mail. Make a copy for yourself and send the original. Home work packets will not be returned after the review is complete.



Is there a deadline to complete the course?

You have one full year to complete Part One and an additional full year to complete Part Two. Since this is a self-paced course it is up to you how quickly you complete the work. It is your responsibility to structure your schedule in order to complete the course timely.



If for any reason I am unable to complete the course, can I have a refund?

After seven days of instructor receiving payment and registration, there is no refund. Instructor will send a confirmation email to let the student know that the registration and payment have been received.



Is there a certificate of completion?

Yes, once all of the coursework is completed in full, reviewed, and determined passing, a Certificate of Completion will be sent. Certificates of Completion are awarded for each course.



How do I contact the instructor?

I am available through email and/or phone calls. I check my emails daily and will return messages within a day or two. If you haven’t heard from me timely, I am traveling and unable to get to internet service. This is usually no longer than a week or so.